Effective Date: August 27, 2026
This Privacy Policy explains how information is collected, used, shared and protected when you visit myezerone.com, place an Ezer One reservation, communicate with us or use related services.
By using the website, you acknowledge the practices described in this Privacy Policy.
We may collect the following categories of information.
Information you provide directly:
Payment information:
Payments are processed by Stripe or another disclosed payment service provider. We do not receive or store complete payment-card numbers or card security codes on our servers.
The payment processor may provide us with limited transaction information, including payment status, transaction identifiers, card type, billing country and the last four digits of the payment method.
Technical and usage information:
We may use personal information to:
We will not use payment information to create an undisclosed subscription or automatically charge the remaining product balance without the customer’s review and confirmation.
Payments may be processed by Stripe.
Stripe processes payment information under its own terms and privacy practices. We recommend reviewing Stripe’s privacy policy for information about how Stripe handles personal data.
We do not store complete card numbers or card security codes.
We may use the email address provided during the reservation process to send:
Transactional communications necessary to manage a reservation may be sent without separate marketing consent.
Promotional marketing communications will be sent only when permitted by applicable law. Where required, customers will be provided with a method to unsubscribe from promotional communications.
Unsubscribing from marketing does not prevent essential transactional communications about an active reservation.
We may use cookies and similar technologies to:
Where required by applicable law, non-essential cookies will be used only after obtaining consent.
Users may control or disable cookies through their browser settings. Disabling certain cookies may affect website functionality, including the reservation process.
We do not sell personal information. We may share information with service providers that support our operations, including:
We may also disclose information when required by law, to respond to lawful requests, to protect our rights, to prevent fraud or in connection with a merger, acquisition or transfer of assets.
Information may be stored and processed in countries other than the customer’s country of residence. Where required, we use appropriate safeguards for international transfers of personal information.
We retain personal information for as long as necessary to manage reservations, provide support, process refunds and comply with legal, tax and accounting obligations. When information is no longer required, it is deleted or anonymized.
We use reasonable technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration or loss. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Depending on the customer’s location, applicable law may provide rights to access, correct, delete, restrict or object to the processing of personal information, to request a copy of personal information, or to withdraw consent where processing is based on consent.
To exercise these rights, contact contact@myezerone.com. We may need to verify identity before responding.
The website is not directed to children, and we do not knowingly collect personal information from children. If we learn that we have collected such information, we will delete it.
The website may link to third-party websites and services that operate under their own privacy policies. We are not responsible for the privacy practices of those third parties.
We may update this Privacy Policy from time to time. The effective date at the top of this page indicates when the policy was last revised. Material changes affecting active reservations will be communicated to affected customers.
For privacy questions or requests, contact contact@myezerone.com.
Website: https://myezerone.com